Canadian Government WCM Migration Project Failed—It’s for the Best

Our former federal government (under Harper’s Conservatives) decided to migrate some 1500 government Web sites to a single content management (WCM) system. They chose Adobe’s AEM product and it looks like the project collapsed in failure. As a Canadian citizen, I’m glad the project has not worked out. I can see how such a project could have merit but the software choice was a bad decision in principle and apparently the project planning and management were not undertaken properly. Too bad it didnR … Continue Reading →

Alfresco ECM in 2013

I had a chance to hear from Alfresco earlier this year about its direction and some new product features. Alfresco has grown to be a go-to, lower-cost solution excelling in large-scale intranet implementations, corporate file sharing services, and document collaboration. Alfresco currently has 33,000 customers whose ECM activities are enabled through on-premise, public or private cloud, or hybrid deployments. This is a particularly convenient situation for Alfresco considering there is a good deal of interest in hybri … Continue Reading →

Demand Trends of ECM and WCM Buyers

After aggregating the high-level needs of thousands of people telling Technology Evaluation Centers (TEC) their requirements for enterprise content management (ECM) and web content management (WCM) systems, I’ve put together two reports showing the trends. You can read more about these high-level requirements in TEC’s latest, free ECM market survey report and WCM market survey report. We found that security is one of the most frequently sought requirements, across the board. Unsurprisingly, many characteri … Continue Reading →

Laserfiche ECM and Its Latest Release

I spoke with Laserfiche about the new version 9 of its Rio enterprise content management (ECM) system. In the latest release the company is really pushing on the business process management functionality. They’re positioning the system more for managing processes without necessarily seeing them as document-centric. You can download the report from the Technology Evaluation Centers site (free). It covers a lot of the other functionality provided in the Laserfiche products too–things like they handle documen … Continue Reading →

A Brief on EMC Documentum in 2012

I’ve published a new report on the EMC Documentum family of content management products and services. Go here to download it (free from the TEC site). EMC’s path for Documentum has taken it in some promising directions. While this report doesn’t cover everything, it does explain a few of the key areas that EMC has been working on and plans to roll out in 2012. In particular, the report looks at what EMC is doing with mobile devices, governance, and case management. If you’re in the process of e … Continue Reading →

Wiki While You Work

The Globe and Mail published an article about using wiki applications in the workplace. While not a new notion, this is the first time I’ve seen it in a regular newspaper and not an IT business rag. A point the article touches on is the wiki’s security. I think wiki security may be one of the more misunderstood issues about using a wiki for work and an important differentiating factor in determining when to use an enterprise content or document management system (CMS/DMS) and when to use a wiki. In fact, I … Continue Reading →