About

I like thinking about digital ecosystems, information policy, knowledge and content management, competitive intelligence, emerging technologies, open access issues, and how these all intersect. Communities evolve, technologies disrupt, everything connects, I try to make a little sense of it.

Some background…

Working with private sector, government, and higher education institutions I’ve helped them assess a range of issues, in a variety of information management disciplines. These include developing, organizing, and managing digital content; analyzing large sets of data; and assessing user and strategic requirements.

I’ve performed competitive intelligence on enterprise software, open innovation in biotech, government planning, and web practices (especially for academic libraries and research centres). I’ve also done in-depth study on archival digitization processes and practices and have a special interest in open access and information policy. Currently, I teach courses on the publishing industry, government documentation, indexing and abstracting, and public relations for John Abbott College‘s Information and Library Technologies department.

I consulted for Concordia University‘s academic and administrative units (including libraries and research centres) to ensure that its digital presence reflected its identity and strategic priorities. I managed simultaneous migration projects, researched and proposed recommendations for content and business strategy, and wrote specifications for functionality to meet clients’ requirements.

Before Concordia, I led a team of 30 people as the Director of Knowledge Services for an enterprise software advisory, analysis, and decision support firm called Technology Evaluation Centers (TEC). My teams were responsible for the research content and data, as well as corporate knowledge.

The things I write here are my views and do not represent current or former employers.

Aside from this blog, I write at sites including phydeau.org (some of my creative pursuits and thoughts on the long term), and adomoc.com (a board game I invented). Chalifour.org is a catch-all stream.

I live in Montréal, Québec, Canada and graduated with a Masters in Library and Information Studies at McGill University (archives focus). Before that, I completed a degree in philosophy from the University of California at Berkeley.

You should connect with me at my Twitter @jcknow & @phy, and LinkedIn Profiles.

IT-related Articles I’ve Published Elsewhere